Refund policy
Flow Nerves Refund: The Return Policy, the Address and Each Step in Order
For a Flow Nerves refund, call the order desk first with your order ID. Then mail the bottles, with tracking, to the returns address, with your full name, email and order ID inside. The buyer pays return postage. The refund follows once the return is credited. Confirm the live policy at checkout.
Written by the Flow Nerves label deskUpdated
The steps
How do you get a Flow Nerves refund?
A Flow Nerves refund starts with a phone call, not a parcel. The order desk gives the instructions, and your order ID ties the return to your order.
The steps below follow the sales-page terms as we saw them. They sit inside the 60-day satisfaction promise, which runs from the original purchase date. The sales page asks you to confirm the live policy, so read the wording at checkout the day you order.
Find your order ID
It is in the order email. Without it the desk cannot match a return to a purchase.
Call the order desk
Call +1 (302) 200-3480 (tracking, changes and refunds on placed orders). You can also write to [email protected] with the order ID in the subject line.
Pack the bottles
Put your full name, email and order ID inside the package. Write them clearly.
Mail with tracking
The buyer pays return shipping. Use a tracked service. Send the parcel to the returns address below and keep the receipt and tracking number.
Wait for the credit
Refund timing, as we saw it: 3-5 business days after the returned bottles are credited, then 5-10 days for the card issuer to post it.
Return address
What is the Flow Nerves return address?
The Flow Nerves return address is 160 Varick Street, Floor 9, New York, NY 10013, USA. It is a mail address for returns, so call first.
Do not mix it up with the office address, which is for mail and not for returns, or with this website's email, which cannot see orders. The cards below show each contact and what it is for.
Help with placed orders
BuyGoods order desk. Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
150 Broadway, Suite 1000
New York, NY 10038
Mail only. No walk-in sales.
Returns (New York)
160 Varick Street, Floor 9
New York, NY 10013
Call first. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Check the address with the order desk when you call. An address that has changed since we wrote this is the most common reason a return goes missing.
Return policy at a glance
What does the Flow Nerves return policy say, and what is missing?
We saw the rules below. Some questions have no answer on what we saw, and they are marked.
| Question | On what we saw |
|---|---|
| Window | 60 days from the original purchase date; confirm the live policy |
| First step | Call the order desk with the order ID |
| What goes in the package | Full name, email and order ID |
| Who pays return postage | The buyer, with tracking |
| Refund timing | 3-5 business days after the bottles are credited, then 5-10 days for the card issuer to post it |
| Empty or used bottles | Not stated |
| Original shipping refunded | Not stated |
| Restocking fee | Not stated |
| Orders from other sellers | Not covered by what we saw |
“Not stated” means we found nothing, not that the answer is no. Ask the desk, and ask for the answer in writing.
Timeline
How long does a Flow Nerves refund take?
There are two clocks. The seller credits the bottles, and then the card issuer posts the money.
On what we saw, the first takes 3-5 business days after the returned bottles are credited, and the second takes 5-10 days. Add the days your parcel spends in transit, and the whole process can run several weeks. That is a reading of the stated ranges, not a promise, and the guarantee terms can change. The timeline below shows the claim from day 0.
- Day 0
Order and keep the email
Your order ID is what the desk needs. The promise runs 60 days from the original purchase date, and the seal on the sales page also prints 60 days. Confirm the live policy on the checkout page.
- During the 60 days
Use it as your bottle says
Follow the directions printed on your bottle, and write down the date you started.
- Before day 60
Ask for your money back
Call +1 (302) 200-3480 with your order ID, or email [email protected].
- Then
Mail with tracking
Send the bottles to the returns address with your full name, email and order ID. Return postage is on you.
Flow Nerves: capsules, 30 per bottle2, 3 or 6 bottles · 60-day promise, confirm at checkout
See packsWhat to keep
What records should you keep for a return?
Keep everything until the credit shows on your card statement.
- The order email, with the order ID and the purchase date.
- The tracking receipt from the carrier you used to send the return.
- The name of the person you spoke to, and the date and time of the call.
- A photo of the package before you seal it, including what is inside.
- Your card statement, so you can see the credit arrive.
If the credit does not appear in the time stated, call the desk again with these records. If you paid by card and the dispute stays open, your card issuer is the next place to ask. Do not send the bottles to a different address than the one the desk gives you.
Health first
What if you want to return it because of a health reaction?
A health concern comes before a refund. Get medical advice now for a rash, swelling of the face or lips, hives, trouble breathing, yellow skin or eyes, dark urine or severe stomach pain.
Tell your doctor and pharmacist about every supplement you use, and bring the bottle with its ingredient list (FDA, Mixing Medications and Dietary Supplements Can Endanger Your Health). Sudden weakness, spreading numbness or loss of bladder or bowel control needs urgent medical care. Keep taking any prescribed medicine. You can start the return afterward. See side effects for the cautions that public sources list.
Questions about the product itself are on the guarantee page, and pack costs are on the pricing page.
Flow Nerves: capsules, 30 per bottle2, 3 or 6 bottles · 60-day promise, confirm at checkout
See packsFAQ
Flow Nerves questions people ask
How do I get a Flow Nerves refund?
Call +1 (302) 200-3480 with your order ID. Then mail the bottles, with tracking, to the returns address, with your full name, email and order ID inside. The refund follows once the return is credited.
What is the Flow Nerves return address?
160 Varick Street, Floor 9, New York, NY 10013, USA. Call the order desk first and confirm the address when you do. Do not use the office address or the website inbox for returns.
Who pays return shipping?
The buyer pays. Use a tracked service and keep the receipt.
How long does a refund take?
As we saw it, 3-5 business days after the returned bottles are credited, then 5-10 days for the card issuer to post it. Add the time your parcel spends in transit. Confirm the live policy.
Can I return an empty bottle?
The sales page we saw does not say. Ask the order desk before you discard any bottle or its box.
Is there a deadline?
The promise runs 60 days from the original purchase date. Call before day 60, not on it, and confirm the live policy.
Can the website inbox start a return?
No. [email protected] cannot see orders. Use the order desk at +1 (302) 200-3480 or [email protected].
Does a refund prove anything about the product?
No. A refund is a sales term. No study has tested Flow Nerves.
Who wrote this
Written and reviewed by
Pages built from the sales page and linked NIH, CDC, FDA, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site of a U.S. retail partner for Flow Nerves. It is not the manufacturer, and it is not the sales page where orders are placed. We earn money when you buy through our order links.
Keep reading
More about Flow Nerves
U.S. retail partner
Ready to try Flow Nerves?
Read the ingredient list, check with your pharmacist if you take any medicine, then pick a pack. Every pack comes with a 60-day satisfaction promise; confirm the live policy at checkout.
- Order on the sales page
- 60-day promise (confirm)
- Shipping shown at checkout